Shangri-La Surabaya

Shangri-La Surabaya

$$$$|View on mapSurabaya, Indonesia|
8.4
Great87 reviews
75 photos
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Rooms and Guests2 Guests, 1 Room
Shangri-La Surabaya
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Overview

The 5-star Shangri-La Surabaya hotel, located 20 km away from Juanda airport, offers free shuttle service and car rentals. Boasting an outdoor swimming pool, this Surabaya hotel is nestled 25 minutes' walk from natural attractions like Bungkul Park.

Location

The 15 - hectare Surabaya Zoo is a 25-minute walk away, and culture-oriented attractions such as Siola Surabaya Museum lie 4.2 km from the property. Carnival Park Suroboyo, 7 km away, is definitely a must-see for family tourists in Surabaya. Also, the hotel is 3.6 km from Pointed Bamboo Monument.

Rooms

The 363 rooms are allergy-friendly and equipped with a flat-screen TV with satellite channels as well as a mini fridge bar and coffee/tea makers. Nice touches to enhance your stay include a walk-in shower and a separate toilet, along with hairdryers and a shower cap. Guests can also enjoy views of the city.

Eat & Drink

Breakfast is served in the restaurant. This Surabaya hotel is only a short walk from Resto Nine restaurant with its fusion dishes.

You can start your day with a full breakfast, which costs IDR 116162 per person per day. 

Leisure & Business

Leisure options include a sun terrace and a golf course along with chargeable facilities like water slides and an outdoor swimming pool. The Shangri-La Surabaya houses a Jacuzzi, a sauna, and an outdoor swimming pool on site. Also, there is a wellness centre and a spa lounge at guests' disposal.

Good to know
Check-in/Check-out
from 14:00-23:00
from 06:00-12:00
Amenities
Public parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs IDR 116162 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of floors:17
Number of rooms:363
Price and Room Availability Calendar
Check availability and prices for your dates now!

Rooms and availability

Elegant King Room
  • Max:
    4 persons
  • Bed options:
    1 King-size bed
Executive Spa Suite
  • Max:
    4 persons
Executive Room
  • Max:
    2 persons
Show 6 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Snack bar

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end

Room view

  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Shangri-La Surabaya

💵 Lowest room price 180 NZ$
📏 Distance to centre 4.0 km
🗺️ Location rating 8.0
✈️ Distance to airport 19.7 km
🧳 Nearest airport Juanda, SUB

Location

Address
The address has been copied.
Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
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Jl May Jend Sungkono 120, Surabaya, Indonesia, 60256
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Mall
Ciputra World Surabaya Mall
450 m
Restaurant
Jamoo
10 m
Restaurant
Sapore Osteria
20 m
Restaurant
Shang Palace
550 m
Restaurant
Citilites Skyclub and Bistro
780 m
Restaurant
The Cakery
580 m
Restaurant
Nini's Seafood
400 m
Restaurant
The Avenue Lounge Bar
770 m
Restaurant
Kedai Si Mbok
670 m
Restaurant
Bakerzin
670 m

Reviews of Shangri-La Surabaya

8.4 /10
Great87 reviews
Location8.0
Rooms8.4
Service8.4
Share your experience with us.Write a Review
  • Very good
    7.0

    Had modern and contemporary room, marvellous breakfasts, you guys rock!

    We would recomand this hotel, spent here very nice 1 night. The location was strategic and good - only a short distance to everywhere we wanted to go. The property itself was in a very quiet area, really close to cafés and restaurants and Indonesia for to see wild patchouli being harvested and activities and playings.

    Jon United States, 
  • Perfect
    9.0

    The location was strategic and comfortable - short walk to Indonesia for to see wild patchouli being harvested and cafés and restaurants and shopping mall. We where in contemporary deluxe king room...

    Harold United States, 
  • Nice
    6.6

    The hotel was nice, really enjoyed garden view from our deluxe twin room. the room we had included a mini bar, satellite television, and climate control. the food in the restaurant was healthy. the position of the venue was marvellous. the daily service was top-notch.

    Ellen United States, 
  • Very good
    7.2

    Comfortable beds, a TV with satellite channels, a fridge, and coffee/tea making facilities in the room. Super convenient location next to the mall, making it easy to explore the area 🛍️.

    Drew United States, 
  • Very good
    7.0

    The hotel provides impeccable service, with staff anticipating guests’ needs. English language proficiency is high which makes communication easier. The hotel is conveniently located near a shopping mall. The rooms are clean, comfortable, and newly refurbished.

    Maintenance could be better, as some parts are in need of repair. Housekeeping could be more attentive to corners and tabletops.

    Warren United Kingdom, 
  • Great
    8.0

    The hotel offered excellent service during our 16-day stay. They have Wheelchair Accessible rooms with comfy beds and modern decor. - the rooms had coffee and tea making equipment, a refrigerator, and glassware available.

    John United States, 
  • Perfect
    9.6

    The hotel's breakfast was exceptional, with a wide range of choices and high-quality options. The staff were friendly, kind and helpful, making my stay a perfect experience. Additionally, the spacious and comfortable rooms, along with the convenient location, only 20-30 minutes from the airport and the city center, made for a very comfortable and enjoyable stay.

    All was perfect.

    Stanley United Kingdom, 
  • Great
    8.2

    The hotel is conveniently located near a shopping mall and in a business area, making it a great option for both leisure and business travelers. The Jamoo restaurant offers a wide variety of delicious local and Western food. The rooms are cozy and the bathrooms modern, with great service provided by friendly and professional staff. Breakfast is scrumptious, with an array of options to choose from.

    One aspect that could be improved upon is the reduction of energy use in the evening, which may result in warmer room temperatures during the night.

    Richard United Kingdom, 
  • Great
    8.0

    During our romantic escape, we enjoyed the beautiful views from our room and the complimentary champagne and chocolates that were waiting for us upon arrival. the location was perfect for exploring the city and we appreciated the convenient shuttle service to nearby attractions. Plus, the staff were attentive and helpful with planning our itinerary.

    The noise from the nearby construction did disturb our peaceful stay.

    Tony United Kingdom, 

FAQ about Shangri-La Surabaya

What is the distance from the 5-star Shangri-La Surabaya to Surabaya city centre?
The 5-star Shangri-La Surabaya is located in an industrial area.
Which popular attractions are located near the Shangri-La Surabaya?
Staying at the Shangri-La Surabaya, you shouldn't miss Surabaya's main landmarks, the long-standing Surabaya Zoo (2 km the accommodation) and Kebun Bibit Surabaya, located around 10 minutes away by car.
Should we expect an airport shuttle to bring us to this deluxe hotel?
Airport shuttle which will take you to this deluxe hotel with a 20-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can I leave my car in the 5-star Shangri-La Surabaya parking lot for free?
Yes, the 5-star Shangri-La Surabaya provides parking spaces for free.
What are the recommended dining options during the stay at the 5-star Shangri-La Surabaya?
Guests of the 5-star Shangri-La Surabaya can dine just outside the property in a highly rated—8/10 according to reviews—restaurant Resto Nine offering fusion cuisine.
Can I eat breakfast at the 5-star Shangri-La Surabaya?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Shangri-La Surabaya.
What is check-in and check-out time at the Surabaya hotel?
Guests of the Surabaya hotel can check in from 14:00 to 23:00 and check out from 06:00.
What are the booking prices at the 5-star Shangri-La Surabaya?
The prices at the 5-star Shangri-La Surabaya start from $111.
What payment methods are accepted in the 5-star Shangri-La Surabaya?
Payment methods in the 5-star Shangri-La Surabaya include:
  • сash
  • Visa
  • American Express
  • Mastercard
What kinds of rooms does the 5-star Shangri-La Surabaya offer?
The 5-star Shangri-La Surabaya offers such room types as Deluxe King Room, Deluxe Twin Room, and Executive Suite.
Which facilities are offered in the rooms of the hotel?
Every room at the hotel includes a flat-screen TV with satellite channels for guests' entertainment.
Is the 5-star Shangri-La Surabaya equipped with amenities for persons with disabilities?
Yes, the 5-star Shangri-La Surabaya provides rooms with accessible facilities and accessible bathrooms to improve the experience for the guests with special needs.
Are there any business facilities featured at this deluxe hotel?
Yes, for business travellers this deluxe hotel provides conference equipment and a xerox.
Which facilities are provided in the 5-star Shangri-La Surabaya?
The 5-star Shangri-La Surabaya includes such facilities as a currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.

Best-Rated Shangri-La Group Hotels around Surabaya

The Shangri-La Group redefines luxury hospitality by providing exceptional services and world-class amenities. With a global presence in major cities, the brand values the well-being of its guests by offering wellness programs and delectable cuisine. Stay at a Shangri-La hotel to be pampered by the attentive staff, unwind in the serene ambiance, and experience the ultimate hospitality.

Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 Room